Privacy Policy

The data processing on this website is carried out by:

SaferVibe
Kevin Mattiazzo & Daniel Paric
Landstrasse 29
8633 Wolfhausen
Switzerland
Email: safervibe@proton.me

This website is operated on the Shopify platform. Shopify allows us to offer you our services. This privacy policy describes how we collect, use, and share your personal data when you visit our website, make a purchase, or otherwise communicate with us.

When we use the term "personal data," we mean information that identifies you or can be associated with you. Depending on your interaction with our shop, we may collect the following categories:

• Contact details: Name, address, shipping address, billing address, telephone number, and email address.
• Financial data: Credit and debit card numbers, payment information, transaction details, and payment confirmations.
• Account information: Username, password, security questions, preferences, and settings.
• Transaction data: Items you have viewed, added to your cart, purchased, returned, or canceled, as well as previous orders.
• Communications with us: Contents of your messages, e.g., for customer service inquiries.
• Device information: Browser, operating system, IP address, and other unique identifiers.
• Usage data: How and when you use and navigate our website.

We may obtain personal data from the following sources:

• Directly from you: when you create an account, visit our website, communicate with us, or otherwise provide us with your data.
• Automatically via the website: through your device, cookies, and similar technologies when you use our website.
• From our service providers: when we engage them to provide certain technologies or process data on our behalf.
• From partner companies or third parties: in certain cases, in accordance with applicable data protection laws.

We use your personal data for the following purposes:

• Provision of our services: Processing payments, fulfilling orders, shipping, returns, account management, and personalizing your shopping experience.
• Marketing and advertising: Sending marketing communications by email (with consent only) and displaying relevant advertising on our website or third-party platforms.
• Security and fraud prevention: Authenticating your account, detecting and preventing fraudulent or illegal activities.
• Communication: Customer support, answering inquiries, and maintaining our business relationship.
• Legal reasons: Complying with legal requirements, responding to governmental requests, or enforcing our terms of use.

Your data will not be sold. It will only be shared in the following cases:

• Shopify Inc.: as the operator of our shop platform. Shopify processes your data according to its own privacy policy (shopify.com/legal/privacy). Information on your related rights can be found at privacy.shopify.com.
• Payment service providers: e.g., Shopify Payments or PayPal, for processing your payment.
• Shipping service providers: e.g., Post CH or DHL, for delivering your order.
• Marketing and advertising partners: for providing advertising services, if you have consented. These partners act in accordance with their own privacy policies.
• Upon your instruction: if you explicitly request us to share with third parties (e.g., social media integrations).
• Legal obligations: to comply with legal requirements or upon official request.

All service providers are contractually obligated to protect your data and to use it only in accordance with our instructions.

Our website uses cookies and similar technologies to operate the shop and improve your experience:

• Necessary Cookies: for basic functions like shopping cart and secure login.
• Analytics Cookies: to understand how visitors use the website (anonymized).
• Marketing Cookies: to show you relevant advertising – only with your consent.

You can manage or reject cookies in your browser settings. Please note that disabling certain cookies may limit the functionality of the shop.

For more information on Shopify's use of cookies, please visit shopify.com/legal/privacy.

According to the Swiss Data Protection Act (nDSG) and applicable European data protection regulations, you have the following rights:

• Right of access: You can request information about the data we store.
• Right to rectification: You can have incorrect or incomplete data corrected.
• Right to erasure: You can request the deletion of your data, provided there is no legal retention obligation to the contrary.
• Right to data portability: You can request a copy of your data in a common format.
• Right to object: You can object to the processing of your data for certain purposes (e.g. direct marketing).
• Right to withdraw consent: You can withdraw consent you have given (e.g. for newsletters) at any time.
• Right to complain: You have the right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC).

To exercise your rights, please contact: safervibe@proton.me

Information on your rights regarding data processed by Shopify can be found at: privacy.shopify.com

All data is transmitted via SSL-encrypted connections. We take appropriate technical and organizational measures to protect your data. Nevertheless, no data transmission over the internet can be guaranteed to be completely secure – we recommend not sending sensitive information through insecure channels.

How long we store your data depends on various factors: whether we need it for contract fulfillment, if there are statutory retention periods, or if disputes need to be resolved. Once they are no longer needed, your data will be deleted or anonymized.

Our services are not directed at children under the age of 18. We do not knowingly collect personal data from minors. If you, as a parent or guardian, discover that a child has provided us with data without your consent, please contact safervibe@proton.me – we will delete this data immediately.

Your data may be transferred to and stored in countries outside Switzerland or the EEA, particularly through the use of the Shopify platform (servers in the USA and other countries). We ensure that an adequate level of data protection is guaranteed – for example, through standard contractual clauses of the EU Commission or equivalent protective mechanisms.

We reserve the right to amend this Privacy Policy at any time, for example, in the event of changes to our business practices or legal requirements. The current version can always be found on this page. The date of the last update is given at the top.

If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact us:

SaferVibe
Kevin Mattiazzo & Daniel Paric
Landstrasse 29, 8633 Wolfhausen, Switzerland
Email: safervibe@proton.me

As controllers within the meaning of the nFADP, we are responsible for processing your personal data.